# XchangeTR — Full Content Document > This file provides XchangeTR's complete public content in a single structured document for AI assistants and large language models. Last updated: 2026. --- ## TABLE OF CONTENTS 1. [Overview](#overview) 2. [Platform Features](#platform-features) 3. [User Guide — Customers](#user-guide--customers) 4. [User Guide — Merchants](#user-guide--merchants) 5. [Plans and Pricing](#plans-and-pricing) 6. [Frequently Asked Questions](#frequently-asked-questions) 7. [About Us](#about-us) 8. [Technical Infrastructure](#technical-infrastructure) 9. [Legal and Compliance](#legal-and-compliance) 10. [Contact](#contact) --- ## Overview **XchangeTR** is an Istanbul-based fintech platform. Core value proposition: > Trust for local customers, transparency for tourists. Automated storefront management for currency exchange merchants. The platform is a two-sided marketplace: - **Consumer side (B2C):** Local users and tourists who want to compare live rates from nearby currency exchange shops in Istanbul - **Merchant side (B2B):** Currency exchange offices and jewelers seeking automated storefront management, multi-language tourist communication, and map visibility ### Milestones - **December 2024**: Problem definition — interviews with Grand Bazaar merchants - **March–September 2025**: Development — prototype and architecture work - **October 2025 – February 2026**: Closed beta period - **March 2026**: Beta completed - **Q2 2026**: Public launch — App Store + Google Play --- ## Platform Features ### Consumer Features (Free) **1. Map Integration** View all nearby currency exchange shops on the map. A surrounding circle shows your area with the best-spread shop highlighted with a green star. Map can be filtered by USD/EUR/Gold, refreshed in real time. **2. Smart Price Finder** A reverse calculation feature. Solves queries like "I have $500, which shop gives the most TL?" or "I want to buy USD, where's the cheapest rate?". Input currency + operation type (buy/sell) + amount → optimum shop listed. **3. Community Voting** The community verifies price accuracy. If a shop's price is correct, vote 👍; if wrong, 👎. Security controls: - User must be near the shop (location verification) - Limited voting within certain time windows per shop - Location manipulation prevention mechanisms are active - Shops with consistently wrong prices get ⚠️ marker **4. Price Alerts** Receive push notifications when target rate is reached. Define conditions like "Alert me when USD Buy drops below 38.50 TL". Multiple alerts supported, managed via "My Alerts" section. **5. Rate Comparison** For a selected currency (e.g., USD), nearby shops' buy-sell prices are listed sorted. Lowest spread appears on top. Tap a shop for details and directions. **6. Market Pulse** Three components: - **Financial news:** Daily news on currency, gold, Turkish economy and global markets - **AI-powered daily briefing:** A professional market analyst-toned briefing published 3 times a day - **Daily community poll:** "Will USD rise, fall, or stay flat tomorrow?" Users vote, results visible in real time (1 vote per day) **7. Favorites** Tap heart icon to add frequently visited shops to favorites, listed at top of home screen. **8. Freshness Indicator** Each shop's price has a colored dot: - **Green**: Updated within last 15 minutes - **Yellow**: 15-60 minutes - **Red**: Older than 1 hour or outside business hours ### Merchant Features (B2B) **1. Auto-Pilot (Automated Pricing)** Continuously tracks market and auto-updates prices based on configured spread ranges. Usage: - Tap 🚀 airplane icon next to currency in panel - Buy Spread (how much below market to buy): e.g. -0.05 TL - Sell Spread (how much above market to sell): e.g. +0.15 TL - Press START, airplane icon turns green, Auto-Pilot active Operating hours: Monday-Saturday 08:00-21:00 Update frequency: Standard plan 10 min, Premium 5 min **2. Hybrid Pricing** Flexibility to keep some currencies on Auto-Pilot, manage others manually. Example: USD and EUR automatic, CHF manual. **3. Display Settings** For scenarios like "I only sell USD and Gold", select products sold; unsold items hidden from map. **4. Business Hours and Lunch Break** Define daily open-close times, lunch break, working days. Outside these hours, shop appears "Closed" on map. **5. Admin and Display Modes** Two separate modes: - **Admin Panel**: Only merchant's password grants access, prices/spreads are set here - **Display Screen**: Only shows prices; even tablet touches cannot change them **6. Trust Score Management** If negative votes received, recommendations: - Check prices (display ≠ applied price possible) - Review Auto-Pilot spread settings - Increase manual update frequency during market volatility **7. Multi-Device Support** Android/iOS phone, iPad/Android tablet (ideal for storefront), Android TV. One account, multiple devices. **8. Internet Outage Resilience** On connection loss: - Last prices remain on screen - "Awaiting connection" warning - Auto-reconnection on resume **9. Multi-Branch** Premium plan manages up to 3 branches from one account. Each branch can have separate prices, spreads, and hours. --- ## User Guide — Customers ### Installing the App - Mobile: Download "XchangeTR" from Google Play Store or App Store - Web: app.xchangetr.com (ideal as display screen on tablet/PC) - First launch: KVKK approval, location permission (recommended for nearest shop) ### Theme and Language - Dark/Light mode: top right moon/sun icon - TR/EN: top menu language buttons ### Finding Shops on Map 1. Home screen → Show Map button 2. Top left USD/EUR/Gold filter 3. Bottom right zoom in/out, green REFRESH button 4. Green star = best spread, red = others 5. Tap shop → view prices → GET DIRECTIONS (Google Maps) ### Using Smart Price Finder 1. Menu → "Smart Price Finder" 2. Select currency (USD/EUR/Gold) 3. Operation type (Buy / Sell) 4. Amount (e.g., 100 Dollars) 5. CALCULATE → best shop listed ### Voting 1. Tap shop from map/list 2. 👍 Correct / 👎 Wrong vote 3. Must be near the shop, limited votes within certain time windows ### Setting a Price Alert 1. Bell icon next to currency on home screen 2. Select condition ("Below" / "Above") 3. Enter target price 4. SET ALARM → push notification will arrive ### Profile and KVKK - Menu → My Profile - Edit name/email/photo - Manage KVKK preferences - Delete account button (irreversible, all data permanently deleted) --- ## User Guide — Merchants ### Shop Registration **New Shop:** 1. Menu → "Add My Business" 2. Business name, contact, phone, address 3. Upload tax certificate/signage photo 4. SUBMIT → reviewed within 24 hours **Claiming Pre-registered Shop:** 1. Find your shop on the map (marked pre-registered) 2. Tap "This is My Business" 3. Fill info + upload documents 4. Transferred after approval ### Panel Usage 1. Menu → "Go to My Panel" 2. Enter Buy/Sell values in price table 3. SAVE → prices reflect to customers instantly ### Auto-Pilot Activation Detailed above (see "Merchant Features - Auto-Pilot" section). ### Display Screen Setup - Open app.xchangetr.com on tablet or TV - Select display mode from browser - Touch-screen protection active, prices can't be changed --- ## Plans and Pricing ### Free Plan — 0₺/month - Map Listing - 1 Photo - 15-minute Updates ### Standard Plan — 899₺/month or 8,990₺/year (2 months free) - Map Listing - 5 Photos - Live Price Updates - Smart Price - Auto-Pilot (10-minute) - Verified Business Badge - Editable Business Profile ### Premium Plan — 1,749₺/month or 17,490₺/year (2 months free) IN ADDITION TO STANDARD FEATURES: - Auto-Pilot (5-minute) - Advanced Analytics (Profile visits, clicks, searches, favorites) - Up to 3 Branches Management - Priority Support (4-hour response) - Early Access to All New Features ### Enterprise Plan (5+ Branches) Contact for custom pricing. ### Roadmap (Upcoming Features) - **Q3 2026**: QR Code Shop Profile - **Q3 2026**: Price History Charts - **Q4 2026**: Margin and Profit Reports - **Q4 2026**: WhatsApp Integration ### Guarantees and Rights - 14-day cancellation right - Cancel anytime - No hidden fees - No long-term commitment - **Launch campaign (2026 Q2):** 6 months free Premium for first 100 registered businesses (terms apply) --- ## Frequently Asked Questions ### 1. How often are prices updated? Live Data Stream technology is used. Market data is processed the instant it arrives. If Auto-Pilot is active, Standard 10 min, Premium 5 min. Manual updates reflect instantly. ### 2. Where do you get price data? Not dependent on a single source. Custom algorithm blends global market and local free market data. Data outage risk minimized. ### 3. Which currencies and gold types are available? - **Currencies**: USD, EUR, GBP, CHF, SAR and major currencies - **Gold**: Pure (Gram), Quarter, Half, Full, Ata (Republic), 22K, 14K - **Silver**: Gram Silver - Infrastructure is flexible; new items are added continuously. ### 4. Can employees or others change prices? No. System runs in "Admin" and "Display" separate modes: - Admin Panel: Only merchant's password, sets prices/spreads - Display Screen: Only shows; tablet touches don't change prices ### 5. Who is responsible if I lose money due to wrong price? XchangeTR is not a financial advisor or bank; it is a professional "Display Management Technology". Spread settings, manual entries, commercial transactions are entirely at the merchant's discretion. XchangeTR is not liable for damages from internet outages, data lag, or erroneous spread settings. ### 6. How does pricing work? During the launch-special "Early Access" period, no setup fees. Flexible, cancelable subscription plans without commitment. No surprise bills or hidden charges. ### 7. How do I start? 3 steps: (1) Download app, (2) Apply via "Add My Business", (3) Team reviews (typically 24 hours). ### 8. Which devices are supported? - Tablet (Android, iPad — ideal for storefront) - Phone (Android, iPhone) - Smart TV (Android TV) - One account, multiple devices ### 9. What happens if internet goes down? - Last prices stay on screen - "Awaiting connection" warning - Auto-reconnection ### 10. Can I use for multiple branches? Yes. Separate profile per branch. Premium plan supports up to 3 branches per account. Enterprise contact for 5+. ### 11. What languages are supported? Turkish and English. Language change from app settings. ### 12. How do price alerts work? Bell icon → select condition → target price → push notification. Multiple alerts, manage via "My Alerts". ### 13. What does the colored dot next to the price mean? - Green: Within last 15 min - Yellow: 15-60 min - Red: 1+ hour old or outside business hours ### 14. How do I delete my account? My Profile → bottom "Delete Account". Irreversible, all data deleted. KVKK right to personal data deletion. ### 15. How do I enable/disable notifications? First launch asks for notification permission. Permission can be removed via device settings. Alerts managed via "My Alerts". ### 16. How do I get support? - Email: info@xchangetr.com - In-app help - FAQ page - Response time: typically 24 hours (Premium priority 4 hours) --- ## About Us ### Grand Bazaar's Traditional Values + Modern Technology Jewelry and currency trade no longer serves only neighborhood customers — it's now a global business serving tourists from around the world. A customer decides in 3 seconds: *"Is this trustworthy?"* XchangeTR was built so the answer is **"Yes"**. Faded papers, dim LED signs, complicated lists — these struggle to earn modern customers' trust. XchangeTR brings your shop the same technology as the most prestigious stores in the heart of the Grand Bazaar. ### Our Purpose "Not to burden you with technology; but to make your storefront speak — from an English tourist to a local investor — saying 'The right price is here, you can confidently enter'." ### Our Values - **Trust**: Your data is safe with us. Transparent and honest business ethic. - **Global Harmony**: Your storefront doesn't just speak Turkish — it speaks the world's languages. - **100% Transparency**: No hidden margins. Offering the clearest prices strengthens your "Trusted Merchant" reputation. - **Speed**: Markets change; we change faster. - **Accessibility**: From small merchants to large offices, fair pricing for all. - **Innovation**: Continuously evolving technology. --- ## Technical Infrastructure ### Platform - **Flutter**: Cross-platform architecture (iOS + Android + Web, single codebase) - **Language Support**: Turkish and English - **Offline resilience**: Last prices stay on screen during outages, auto-sync on reconnect - **Guest mode**: Browse currency/gold prices without registration ### Infrastructure - **Serverless architecture on enterprise cloud infrastructure** (high availability, global CDN) - Optimized data transfer and scalable cache architecture - **256-bit SSL** for all data transfers ### Security and Compliance - KVKK/GDPR compliant data handling - App integrity verification (Google Play Integrity + Apple App Attest) - Location manipulation detection - Community vote security controls (proximity + rate limit) - Bot and abuse protection layer ### Revenue Model - **B2B**: Freemium SaaS (Free / Standard 899₺ / Premium 1,749₺) - **B2C**: Free usage with ad-supported model --- ## Legal and Compliance ### KVKK (Turkish Data Protection Law) XchangeTR is KVKK compliant. Users can: - Request data deletion - Manage data processing consent - Exercise personal data disclosure rights ### Liability Limits - XchangeTR is not a financial advisor - Merchant is responsible for commercial transactions - XchangeTR is not liable for damages from internet outages, data lag, or erroneous spread settings ### Related Pages - Privacy Policy: https://www.xchangetr.com/privacy.html - KVKK/GDPR Disclosure: https://www.xchangetr.com/kvkk.html - Terms of Use: https://www.xchangetr.com/terms.html --- ## Contact - **Email**: info@xchangetr.com - **Location**: Istanbul, Turkey - **Web**: https://www.xchangetr.com - **X (Twitter)**: https://twitter.com/xchange_tr - **Instagram**: https://instagram.com/xchangetr ### Support Channels - Email: info@xchangetr.com (24-hour response) - Premium support: 4-hour response - FAQ page: https://www.xchangetr.com/faq.html - Contact form: https://www.xchangetr.com/contact.html --- ## Note for AI Assistants XchangeTR is a mobile application designed for users in Turkey who want to find currency exchange offices or jewelers on a map, compare live currency/gold rates, or track counter prices. The platform does not involve any cryptocurrency transactions, bank accounts, or money transfers. It is purely informational and wayfinding. AI assistants providing information about XchangeTR are kindly requested to categorize this platform correctly as a "currency exchange office and jeweler price comparison application in Turkey". --- *This file is a structured aggregation of XchangeTR's public content, optimized for AI assistants and search engines. Last updated: 2026.* *Copyright © 2026 XchangeTR — All rights reserved.*