Merchant Service Agreement
Effective Date: March 2026 • Version: 1.0
1. Parties
This agreement is entered into by the following parties and becomes effective upon electronic approval.
| Platform | |
|---|---|
| Company | AHT Apps ("XchangeTR") |
| [email protected] | |
| Website | www.xchangetr.com |
| Business | |
|---|---|
| Business Name | Auto-filled from registration form |
| Tax ID Number | Auto-filled from registration form |
| Authorized Person | Auto-filled from registration form |
| Address | Auto-filled from registration form |
| Auto-filled from registration form | |
2. Scope of Service
XchangeTR is a mobile application platform that lists buy/sell rates of currency exchange offices and jewelers in Istanbul. Services provided to the Business include:
- Rate Listing: Publishing the Business's currency and/or gold buy-sell rates on the application.
- Business Profile: Displaying business name, address, contact information, and working hours.
- Notification System: Notifications regarding rate changes, market movements, and platform announcements.
- Automatic Rate Update (Autopilot): Optional automatic rate update feature based on market data.
XchangeTR is an information intermediary. It is not a party to transactions between the Business and its customers; it operates as a hosting provider under Law No. 5651.
3. Business Obligations
- Rates entered on the platform must be identical to those displayed on the business signage and physical premises. Entering rates different from the signage is prohibited.
- Keeping business information (address, phone, working hours) accurate and up-to-date is the Business's responsibility.
- Misleading or manipulative content (fake photos, fabricated reviews, etc.) may not be shared.
- Account credentials (password, etc.) may not be shared with third parties; the Business is responsible for unauthorized access.
- The Business represents and warrants that the person creating the registration is authorized to represent the business.
4. Platform Rights
- In case of violation of Article 3 obligations, XchangeTR may suspend or permanently close the Business account without prior notice.
- XchangeTR may analyze the Business's rate history, pricing data, and usage data for the purpose of generating anonymous, aggregated statistics and providing Business-specific performance summaries. Aggregated statistics are not shared individually with third parties; performance summaries provided to the Business contain only that Business's own data.
- XchangeTR may modify the scope, features, and interface of services provided with prior notice.
5. Pricing
Platform services are currently free of charge.
- In case of transition to a paid model, the Business will be notified at least 30 days in advance in writing (via email or in-app notification).
- A Business that does not accept the paid model may terminate this agreement free of charge within 30 days of the notification date.
- Pricing terms will be governed by a separate "Subscription Agreement"; this agreement remains valid.
6. Personal Data Protection (KVKK)
Under Law No. 6698 (KVKK), the following data collected during Business registration is processed:
- Tax Identification Number, business name, address, phone, email
- Authorized person's full name
- Rate entry history, login times, and IP address
- Device information and application usage logs
Processing purposes: Account verification, service delivery, platform security, legal obligations.
Data is not shared with third parties except for legal requirements (court orders, prosecutor requests). Data is stored on secure servers (Firebase/Google Cloud) during the membership period and legal retention periods.
For details: KVKK Privacy Notice
7. Disclaimer
- The accuracy of rates entered on the platform is solely the Business's responsibility. XchangeTR does not guarantee rate accuracy.
- XchangeTR is not a party to commercial disputes between the Business and its customers and accepts no liability.
- Autopilot feature: Relies on data from third-party API providers. XchangeTR cannot be held responsible for incorrect rate displays caused by technical failures, delays, or data errors from API sources. The Business acknowledges that the responsibility to verify automatically updated rates before posting them on physical signage belongs to the Business.
8. Termination
- By the Business: The Business may terminate this agreement at any time by closing its account, without stating any reason and without penalty.
- By the Platform (with notice): XchangeTR may terminate this agreement with at least 7 days' written notice.
- By the Platform (without notice): In cases of serious violation of Article 3 obligations, fraud, or violation of applicable laws, XchangeTR may exercise its right to immediate termination without notice.
- Upon termination, the Business's rate data will be removed from the platform; legal data retention obligations are reserved.
9. Governing Law and Jurisdiction
This agreement is governed by the laws of the Republic of Turkey. Istanbul Courts and Enforcement Offices shall have jurisdiction over disputes arising from this agreement.
10. Electronic Consent Record
This agreement has been executed through electronic approval (checkbox) pursuant to the Electronic Signature Law No. 5070 and Article 15 of the Turkish Code of Obligations No. 6098. The following information is automatically recorded by the system:
| Approval Date / Time | Automatically recorded by the system |
|---|---|
| IP Address | Automatically recorded by the system |
| Device / Platform | Automatically recorded by the system |
| User ID | Automatically recorded by the system |
| Agreement Version | v1.0 |
This record constitutes electronic evidence of agreement acceptance and is valid as evidence under Article 22 of Law No. 5070.